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How it works

Toby the Tote Goat has answers below — and the short version is: we bring the totes, you bring the stuff.

Toby the Tote Goat mascot illustration
27-gallon tote on its custom black wooden dolly with caster wheels

1. We drop them off

Delivery is unattended by default — we drop at your door or garage per your instructions. Nobody needs to be home.

27-gallon Tote Goat rental tote with yellow lid

2. You pack

Pack at your pace. Label stickers and a marker are included, and the dolly rolls a stack room to room.

Three black Tote Goat moving totes with yellow lids stacked on a rolling dolly

3. We pick them up

Schedule pickup when you are done. Need more time? Extend by the week from Manage My Rental.

During your rental, Manage My Rental is where you add a week or schedule pickup. After pickup, we sanitize everything for the next family.

Built to roll, not be carried

Our custom-built wooden dollies are sized to the totes, with low corner lips so stacks roll instead of getting carried.

40-gallon tote on a custom rolling dolly
Dolly designs — 40-gallon tote on a custom rolling dolly.
57-gallon tote on a custom rolling dolly
Dolly designs — 57-gallon tote on a custom rolling dolly.
Alternate dolly design with tall corner posts
Dolly designs — alternate dolly design with tall corner posts.

Frequently asked questions

How does tote rental work?

Pick a package, we deliver the totes, you pack, and we pick them up when you’re done. Every rental includes label stickers and a free marker.

Where do you deliver?

Martin, St. Lucie, and Indian River counties. The Kid is pickup-only; The Billy, The Herd, and The G.O.A.T. include delivery and pickup.

Do I need to be home for delivery or pickup?

No. Unattended delivery and pickup are the default — just tell us where to leave and collect the totes.

How long do I get the totes?

The standard term is 2 weeks. You can extend by the week any time from Manage My Rental.

What if I need more time?

Add a week self-serve from Manage My Rental. After a 48-hour grace period, the rental auto-extends at your package’s weekly rate until pickup is completed.

How do I schedule pickup?

Use Manage My Rental, or call or text (772) 320-5737. Open Manage My Rental

Are the totes clean?

Yes. Totes are washed and sanitized before every delivery and after every pickup. Cleaning is free.

What if a tote gets damaged?

Normal wear — scuffs and scratches — is free. Beyond that, the published replacement fee schedule applies; see Rental Terms. See the fee schedule

What size are the totes?

The standard 27-gallon tote is roughly 28.6″ × 19.6″ × 15.2″ and holds up to 75 lb. 40-gallon and 57-gallon totes are available for bulky items.

How do I pay?

By card at booking. A card on file is required; the deposit is an authorization hold only — no separate deposit charge.

Can I cancel?

Yes. Cancellation is free until 48 hours before scheduled delivery; inside 48 hours the fee is $50.

Stairs? Long driveway?

Included. Stairs and long carries carry no extra fee.